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External Sites

External Sites is for WordPress sites that remain on your existing hosting provider and connect into TMXIO through the TMXIO WordPress Plugin.

  • Teams keeping their current WordPress hosting
  • Administrators installing TMXIO plugins in WordPress
  • Customers troubleshooting connection, heartbeat, or disconnect issues
  • Getting an existing WordPress site connected to TMXIO
  • Understanding what a healthy connection looks like
  • Recovering from connection, heartbeat, or disconnect problems

External-site support is built around the WordPress-side experience. If you are using a self-hosted WordPress site, the plugin is the authoritative place to connect, test, reconnect, or disconnect the site.